Privacy Policy

Introduction

At Amsukham by Ram, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By using our website, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, billing and shipping addresses
• Payment Information: Credit/debit card details, UPI ID, or other payment method details (processed securely through our payment gateway)
• Order Information: Products purchased, order history, and preferences
• Communication: Messages, feedback, or inquiries you send to us

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing patterns through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders
• Communicate with you about your orders, shipping updates, and customer service inquiries
• Send promotional emails and newsletters (with your consent)
• Improve our website, products, and services
• Prevent fraud and ensure security
• Comply with legal obligations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our website uses SSL encryption to secure data transmission. Payment information is processed through PCI-DSS compliant payment gateways and is not stored on our servers.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who help us operate our website, process payments, or deliver orders
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user preferences.

Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser preferences.

We may also use third-party analytics services (such as Google Analytics) to understand how visitors use our website.

Your Rights

You have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing communications
• Request restriction of processing
• Data portability where applicable

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order and transaction records are typically retained for 7 years for accounting and legal purposes.